We Xoo-Themes offer most flexible refund policy to it’s customers. We have dedicated support forum to hear your problems and give you quick solution. Please read the guidelines bellow before ask for refund –
We grant refund if :
- If our support team unable to fix your problems.
- The product purchased has stopped functioning or displaying that we described to it’s details, or broken after the installation.
- Account fraud detected.
We don’t grant refund if :
- If you opened any dispute before telling our support team about your problem.
- If problem for not install or configure product correctly.
- No refund if your web host doesn’t meet the requirement WordPress or denied to update the PHP, MySQL version.
- You changed your mind about the purchase.
- You choose not to use the product anymore.
- You find that our product doesn’t meet your requirements ( Live demo/ screenshots / video documentation / description are very explanatory of our products )
- You existing scripts installed your site creating conflicts.
*Refund policy can be updated anytime, Please subscribe our mailing list to get notify yourself.